All HOPE Merch purchases are considered a donation, therefore there are NO REFUNDS, CANCELLATIONS or EXCHANGES once your order has been placed. We will be happy to discuss substitutions for shirt options or styles if you contact us prior to placing your order. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any merch questions at help@mytexashope.com.
Turn the garment inside out prior to loading into the washer. Wash with cold water. Use a gentle cycle. Air dry preferred, or use the LOWEST heat setting on your dryer.
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